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Who Cares? - An Investigation into the right to nursing home care in Ireland


The Office of the Ombudsman (RoI)

Type: Report
Region: Republic of Ireland
Northern Ireland

The Ombudsman, Emily O'Reilly, launched a report entitled 'WHO CARES? An Investigation into the Right to Nursing Home Care in Ireland.' on 9th November, 2010.This investigation, looking at the actions of the Department of Health and Children and of the HSE, is based on 1,200 complaints received over 25 years regarding the right to long-term nursing home care for older people. The consistent theme in these complaints, throughout the 25 year period, is the failure of the health boards (HSE) to provide for older people in public nursing homes with the result that many had to avail of expensive private nursing home care. A related complaint theme is that such financial help as was available towards the costs of private care was inadequate. In these circumstances, many older people and their families suffered significant financial hardship in meeting nursing home costs.This is a lengthy and sometimes complex report covering a range of issues.  Here is a link to brief overview of the report.A more detailed Executive Summary  of the Ombudsman's report is available in the Investigation Reports section of the Ombudsman's website.  The full report, along with copies of key items of correspondence, is also available in this section of the site.For queries relating to the Report contact:Fintan Butler – Senior Investigator – 01 639 5650Email: Doyle – Investigator – 01 639 5608Email: 



Rights: Public
Suggested citation:

The Office of the Ombudsman (RoI). (2010) Who Cares? - An Investigation into the right to nursing home care in Ireland [Online]. Available from: [Accessed: 16th June 2019].


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